Using the Zoom Application
- Join the session from the Appointments page in the Client Portal or via the link in your appointment reminder email.
- If the Zoom app does not auto launch, click the “Open zoom.us” pop up window as seen in the picture below
- Enable microphone and camera.
- Both are required to join your appointment.
- Click Join!
Your therapist will admit you into the session when they are available.
Using a web browser to access Zoom Sessions:
- Use the most recent version of one of these supported browsers:
- On desktop or laptops: Google Chrome or Safari
- On Androids: Google Chrome
- On iPhones or iPads: Safari
- Join the session from the Appointments page in the Client Portal or via the link in your appointment reminder email.
- A window will pop up to launch your meeting, if you are not using the Zoom app, click “Join from your Browser” as shown below
- Enable microphone and camera.
- Both are required to join your appointment.
- You will be prompted to enable access to both. Click Use Microphone and Camera
- Then select Allow at this site or Always allow.
- Enter in your name if it is not already pre-populated and click Join
Your therapist will admit you into the session when they are available.
To ensure a smooth connection, please check your preferred browser settings before the session and enable their microphone and camera by selecting "Allow while visiting the site" or "Allow always."
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